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Phil Hargreaves
★★★★★
in the last week
I simply can't recommend Richard Lawson Pianos … read more highly enough.Firstly, their customer service is second-to-none and are extremely responsive to enquiries, often coming back to me within the hour and always keeping any commitments made.Secondly, Colin is extremely knowledgeable and offers as much advice and expertise as you need. In my case, I was allowed as much time as I felt I needed to select my perfect instrument from a very wide choice of all piano types to suit all budgets. I was left alone to compare and contrast the many instruments on display and at no time was in any way pressured, but with Colin always on hand.One simply should not choose a piano without visiting their modern, expansive showroom. I am absolutely delighted with my purchase and for the excellent service from initial enquiry through to expert delivery. Absolutely delighted.
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Ivy Chung
★★★★★
in the last week
Recommended by a friend who bought a Kawai K800 from … read more Richard Lawson. We went to the showroom to try on the pianos. Richard spent time with us explaining each piano patiently. Bought a Kawai K300 at the end. Love the experience and the price match. Thanks Richard and Colin
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Peter Watkinson
★★★★★
a week ago
Excellent knowledge and very patient as I tried various … read more options - followed by efficient delivery. Many thanks
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Daisy Wang
★★★★★
2 weeks ago
I had very good shopping experience with Colin at Richard … read more Lawson Pianos Ltd. He gave us advice on how to select our first piano. And the delivery was went very smooth. I will recommend to my friends if anyone would think to buy a piano.
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Michael Price
★★★★★
2 weeks ago
I recently bought a Kawai K500 Aures 2 from Richard … read more Lawson Pianos for my study at home, and couldn't have been more impressed with the service. The choice of pianos in their showroom is huge, and the trade-in paperwork was dealt with very quickly and without fuss. Colin's advice was civilised and expert, and he had a good understanding of what I was going to use the piano for. Strong recommend!
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K D
★★★★★
3 weeks ago
Personal, 1 to 1 service. Informative and factual about … read more products.Very impressive showroom.Quick turnaround on orders and excellent communication.
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Clare BROWN
★★★★★
a month ago
I went to the showroom with a view to replacing an … read more old piano on the recomendation of my piano tuner. The team were very helpful, listening to what I was looking for and suggesting piano's to look at. I narrowed it down to one piano, but then changed my mind. I had a second visit to look at more instruments and found the one. My new piano was delivered promptly and I am enjoying playing it.
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Lauren Carter
★★★★★
a month ago
Great experience. Bought a Hoffman baby grand piano … read more which is absolutely stunning. Customer service was great with speedy delivery that they managed to alter on the day to accommodate me.
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Caleb Poon
★★★★★
a month ago
As a middle-of-the-road amateur, both musically and … read more financially, I was initially very nervous about embarking on this bucket-list quest for a midlife diversion. But we soon found ourselves unexpectedly at home as Mick and Richard welcomed us in to the showroom. Before we knew it, we were enraptured by the diverse makes and models in this pianistic treasure trove, hammering away in some sort of speed-dating frenzy (with the pianos) -- I can still feel the butterflies in my stomach as I came to think of it.Richard gave us ample time and space to explore and indulge ourselves, checking in here and there just to answer any questions we had and made us feel very comfortable through the matchmaking journey. At the end, we didn't only purchase our ideal piano but, as a bonus, received an unforgettably blissful experience in this showroom.It's been a week since the arrival of our piano, and every day has become so surreal now that we are able to summon such acoustic pleasures from our living room -- literally music to our ears. Thank you, Richard.
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Mateusz Leja
★★★★★
a month ago
Excellent service. Recommend for everyone who is looking … read more for piano.
Reviews